How can we help you today?

Can I return an item if there is nothing wrong with it?

Yes, you can return your item(s) to us unused and in its original packaging for a full refund, or an exchange within the first 14 days of delivery.

If you have used the product in any way including damaging the product, or losing any components that came with the item(s), we may refuse a refund or only offer you a partial refund.

Was This Article Helpful?

Register your product

Thank you for purchasing a Russell Hobbs appliance. We are confident that you'll love your purchase. If you've purchased your product in the last 28 days, register it today to benefit from an additional one year warranty on top of our standard manufacturer warranty.

Still looking for answers?

Still looking for answers?