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I am unhappy with my product and want to return it.

We offer a full refund if the product is returned unused and in its original condition within 14 days of delivery.

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My item is faulty.
How do I arrange a return?
I am unhappy with my product and want to return it.
Is there anything I can't return?
Can I return an item if there is nothing wrong with it?
Can I return a consumable item?
What is a consumable item?
I have changed my mind and want to return an item(s).

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Thank you for purchasing a Russell Hobbs appliance. We are confident that you'll love your purchase. If you've purchased your product in the last 28 days, register it today to benefit from an additional one year warranty on top of our standard manufacturer warranty.

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How can we help you today?

I am unhappy with my product and want to return it.

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