How can we help you today?

• Why is water ejected from the spout during heating up?
• Why does the noise of the kettle increase as the kettle comes to boil?
• Why does it take a longer time for the water to boil?
• What happens when I accidentally switch on the kettle with no water or not enough water?
• What are the white spots on the bottom of my kettle?
• There is water/condensation on the base of the kettle. Is this normal?
• The water boiled in this kettle tastes metallic. How can I improve the taste?
• The kettle smells weird, how can I remove the smell?
• The kettle doesn't work. What should I do?
• How can I descale the kettle and how often should I do this?
• How can I clean the outside of the kettle?
• Does the plastic in your kettles contain BPAs?
• Do I need to descale my kettle?
• Can I use the kettle without the anti-scale filter?
• Can I throw away my kettle with the normal household waste at the end of its life?
• Can I heat other liquids besides water in my kettle?
• Can I clean my anti-scale filter in the dishwasher?