Here are some tips to brew hotter coffee:
Check if the water heater is working properly: draw off some water from the steam tube. If the water comes out hot, the water heater is OK. If the water is cold, please contact the Russell Hobbs Customer Service Department via our webform here.
Check the temperature of the cups. Cold cups will very quickly lower the temperature of the coffee. Try warming cups with some hot water and/or steam or by keeping them on the cup warming plate (if present).
Pre-heat the water circuit and filter by first dispensing one cup of coffee without putting in any coffee, so by dispensing only hot water. After that, start brewing coffee.